What is DexterPay?

DexterPay is an app, available in the App Store and on Google Play, that allows laundry customers to pay for their laundry and track cycle progress via their smartphone or mobile device.

What device do I need to use DexterPay?

DexterPay is compatible with Apple and Android devices with the latest available on the App Store or Google Play.

Can I use DexterPay in any laundromat?

No, look for the DexterPay logo inside of the laundry. DexterPay will only function in laundries that support the system. It is designed to work exclusively with Dexter Laundry equipment. If your local laundromat is equipped with Dexter Laundry washers or dryers, ask if they have DexterPay installed.

How do I create a DexterPay account?

To create a DexterPay account, you will first need to download the DexterPay app from the App Store or Google Play. Once you’ve downloaded the app, you will be asked to register for an account. DexterPay will send a confirmation to the email address provided, simply follow the instructions on that email to complete your account set-up.

How do I pay for my laundry?

After you’ve created an account, using DexterPay is easy.

Step 1: Launch the DexterPay app and enter your location number. The location number can be found on posters and signs inside the laundromat.

Step 2: Select the machine you would like to start. This is done by entering the machine number which can be found on the DexterPay sticker on the front of the machine.

Step 3: Select the cycle and options you would like.

Step 4: After the location, machine, and cycle are selected, you will be shown a summary of your transaction and prompted to “Pay Now”. On this screen you can select a previously stored payment method or enter a new payment method. Select “Pay Now”.

Step 5: At this point, DexterPay will process your payment and the machine will display “Press Start”.

Step 6: Press the green start on the machine.